What page is loaded when I go to
http://www.my-company.com?
Where should I place my index file?
Is index.html same as INDEX.HTML?
How do I update my web pages?
How do I write HTML/create a website?
Can I create my entire web site in
.htm extension?
My web site looks good on my hard
drive, but after uploading it the images are missing and the links
are broken?
The HTML page is garbled. What's
wrong?
How do I edit my files while they
are on the server?
What is an appropriate file size
for HTML files?
What file types does my Virtual Web
Server support?
What are MIME types?
What is Telnet?
There are bunch of /_vti_xxx/ directories
and files in my public_html directory. Can I delete them?
What page is loaded when
I go to http://www.my-company.com?
Our
UNIX web servers are configured to read index.html as the
default homepage, so people browsing your site can simply type
"http://www.my-company.com" rather than having to specify
a filename, such as "http://www.my-company.com/homepage.html"
It
is strongly advised that you have an index.html file in
each directory of your web site. Directories without it allow
browsing through your files, possibly exposing to
public view files not intended for that purpose.
The
default pages that can be loaded when someone visits your web
site are:
index.html;
index.htm; index.shtml; index.php3; index.jsp; index.asis
Note
that you only need one type of index files in your web site directory,
and index.html will always supersede others if multiple index
files exist in the same directory.
Where should I place my
index file?
When
you FTP or Telnet to your web site, you will see a directory called
"public_html". Simply FTP or copy the index file to "public_html"
directory, and you should be able to view your web site in Netscape
Communicator or Microsoft Internet Explorer. Be sure to name everything
in lowercase, NOT "INDEX.HTML".
Is index.html same as INDEX.HTML?
Unlike
Windows or DOS, UNIX is case sensitive. This includes your User
ID, password, all directories and filenames. This means that index.html
is different from Index.html, INDEX.HTML and all its various case
combinations. If you place INDEX.HTML in the "public_html"
directory, the web server will return an error message. You can
Telnet to your web site and change the filename by:
mv INDEX.HTML index.html
For
help with UNIX commands, you can visit our UNIX
Technical Questions and How-to page.
How do I update my web pages?
You
can create and maintain your web pages, images, and scripts locally
and upload them to the web server at your leisure via FTP. You can
overwrite existing files or transfer a new file.
How do I write HTML/create
a website?
There
are a large number of documents and programs on the web to help
you write HTML.* * We can not help you write HTML * *. Try
these listings on Yahoo for places to get started:
We
also recommend the following books which may assist you in creating
your web site:
WebMonkey
also has excellent resources for Web developers:
To
demonstrate what HTML looks like, here is a "Hello World!"
sample HTML:
<html>
<head>
<title>Hello World! Sample</title>
</head>
<body>
Hello World!
</body>
</html>
Can I create my entire web
site in .htm extension?
Sure.
Windows and DOS filenames can only be saved with a three-letter
.htm extension. As long as you have appropriate case for the filenames
and directories, there shouldn't be any problem. Of course, you
can always rename these files to the .html extension after FTPing.
My web site looks good on
my hard drive, but after uploading it the images are missing and
the links are broken?
Unlike
Windows or DOS, UNIX is case sensitive. This means that index.html
is different from Index.html, INDEX.HTML and all its various case
combinations.
This
creates a problem when transferring your site from your hard drive
(Windows or DOS) to one of our UNIX servers. It can often result
in pages having broken links and missing images.
If
you encounter this problem, check to make sure that your hyperlinks
in your web pages correspond to the exact filenames on your website.
If they do not match, you can either modify your hyperlinks in
your web pages or rename your files with an FTP program so they
match your hyperlinks. Please note that if you are referring to
your pages with a .htm extension in your hyperlinks, make
sure the filename actually ends with a .htm extension.
If you are referring to your pages with .html extension
in your hyperlinks, make sure the filename actually ends with
a .html extension.
Another
problem encountered is that you are referring to web pages and
images on your hard disk. For example,
<a href="c:\webpage\welcome.htm">My Web Site</a>
The
above hyperlink should be replaced with the one below it:
<a href="welcome.htm">My Web Site</a>
The HTML page is garbled.
What's wrong?
It is
important to remember to send HTML (text) in ACCII mode and all
image-format files in Binary. Many Windows FTP client programs can
automatically set the appropriate file type during transmission.
In addition, if you are using Word or some other text-editor locally
for writing HTML, be sure to save the file as plain-text only ,
not a .doc file, for example. All of this is basic, but results
in a majority of the FTP errors!
How do I edit my files while
they are on the server?
Once
you are logged into the server with a Telnet program you have
a choice of using "pico" by typing:
pico
your_file.html
Tritech
also supports vi, ee, emacs and joe. Or, if you are comfortable
with NetTerm you can use a windows editor. See the NetTerm help
file for Host editing.
What is an appropriate file
size for HTML files?
When people browse your home page, it's important to remember that they might be on a slower 14.4kbs
modem. Hence, to download 100K of file and graphics, it takes a little
over 60 seconds at that speed.
Here's some suggestions to alleviate this problem:
- Split
your home page to a few separate pages.
- Reduce
the graphic size by shrinking the image size.
- Save
photographs as .jpg files with about 85% compression ratio.
- Save
images with mostly solid colors using .gif compression.
- Experiment
with reducing the number of colours in your GIF files.
What file types does my
Virtual Web Server support?
We have
configured the HTTP servers to support all MIME types. If a Web
browser or plug-in can read it, you can serve it.
What are MIME types?
MIME
is an acronym for Multipurpose Internet Mail Extensions, an Internet
Standard for representing multipart and multimedia data in email.
The Web server informs the Web browser which file type is being
sent using a similar MIME configuration file.
When
new software is released for World Wide Web, the MIME configuration
file has to be updated before the server will handle that software's
file. If the server does not recognise a particular file you are
using, please contact Tritech
Customer Support with the "Subject: MIME configuration"
plus the location (URL) of that software's home page. Our system
administrator will add it in the configuration after evaluation.
What is Telnet?
Telnet
is a tool that lets you log in to other computers over the Internet.
Telnet is text-based; there's no pointing or clicking. All your
navigation is done via the keyboard.
When
you Telnet into your Virtual Web Server, you will be connected
remotely to the UNIX operating system. Thus, you can type in UNIX
commands and manipulate your web site. For more information on
UNIX commands, please visit UNIX Technical
Questions and How-to.
There are bunch of /_vti_xxx/
directories and files in my public_html directory. Can I delete
them?
If
you log in to your site with FTP or Telnet and find some directories
(for example, _vti* ) and files (for example, .htaccess ) that
you did not upload, DO NOT delete them. These are FrontPage Server
Extensions components. You will damage the FrontPage support for
your web site if you remove them.
If
you accidentally delete them, please e-mail Support
Department and we will re-install the FrontPage Server Extensions
for you
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